Project Turnabout Terms & Conditions

Effective Date:[11/05/2025]
Last Updated:[11/05/2025]

1. Acceptance of Terms

By accessing Project Turnabout’s website, submitting forms, or opting in to receive SMS/text messages, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please discontinue use of our website and communication channels.

2. Purpose and Eligibility

Project Turnabout provides addiction treatment, recovery, and alumni support services and information for adults and families. All information provided through our website, communications, and alumni programs is for general educational purposes only and should not be interpreted as medical or legal advice.

3. SMS/Text Messaging Program

By providing your mobile number and opting in, you consent to receive SMS/text messages from Project Turnabout. Messages may include alumni updates, event invitations, recovery reminders, and resources related to treatment and long-term recovery.

• Message frequency varies.
• Standard message and data rates may apply.
• Reply STOP to cancel or HELP for assistance.
• For help or additional information, contact alumniservices@projectturnabout.org or call 320-564-4911.
• Review our Privacy Policy at www.projectturnabout.org/privacy-policy.

SMS messages are intended for general communication and support purposes only. They are not monitored 24/7 and should not be used for medical emergencies or crisis communication. If you are experiencing a crisis, please call 911 or the 988 Suicide & Crisis Lifeline.

4. Intellectual Property

All content on the Project Turnabout website—including text, graphics, images, and logos—is the property of Project Turnabout and may not be copied, reproduced, or distributed without prior written consent.

5. Confidentiality and Security

Project Turnabout complies with HIPAA and 42 CFR Part 2 to safeguard client and alumni information. However, SMS and email communications are not fully secure channels. Please do not send personal health information or treatment details via text or unencrypted email. Secure methods of communication are available upon request.

6. Disclaimer

All information provided by Project Turnabout is offered “as is” and without warranties of any kind, either expressed or implied. Participation in our alumni or outreach programs does not guarantee recovery outcomes. Users are responsible for how they interpret or act upon any information received.

7. Limitation of Liability

To the fullest extent permitted by law, Project Turnabout shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, communications, or SMS services.

8. Links to Other Sites

Our website may contain links to external websites that are not operated or controlled by Project Turnabout. We are not responsible for the content, privacy practices, or accuracy of any external sites.

9. Changes to Terms

Project Turnabout may update these Terms & Conditions periodically. Updates will be reflected by a revised “Last Updated” date at the top of this page. Continued use of our services after updates indicates acceptance of the revised terms.

10. Contact Information